airCODE. DISCLAIMER AND CONDITIONS OF USE.

Information and purpose

This disclaimer and data protection and privacy policy regulates the access and use of the airCODE service (hereinafter, the service).

The title and ownership of the service is held by G.P. LIMITE ANDAMUR, S.L., with address in Centro de Negocios Andamur 3, Polígono Industrial Saprelorca, 30.817 Lorca, Murcia, and Tax Identification Code (CIF) B-30424162

airCODE is a free and voluntary service provided to users through a mobile device requiring the collection of the user’s geolocation information for it to work properly.

airCODE is committed to respecting the privacy of information gathered though this service and to implementing the necessary technical and organisational measures to ensure the security of personal data, in conformity with legal provisions in force.

Intellectual and Industrial Property Rights

G.P. LIMITE ANDAMUR, S.L. holds the intellectual and industrial property rights of this service. All contents, including the following without limitation: some texts, software, scripts, graphs, pictures, sounds, music, videos and interactive functions belong to G.P. LIMITE ANDAMUR, S.L., or correspond to it by virtue of a license and are subject to copyright, trade mark rights and other intellectual property rights of G.P. LIMITE ANDAMUR, S.L. or of its licensors.

The contents of this service may not be downloaded, copied, modified, reproduced, distributed, conveyed, disseminated, shown, sold, granted under a license or exploited for any other purpose without prior written consent by G.P. LIMITE ANDAMUR, S.L., reserving the latter all rights that have not been expressly granted.

The total or partial use or publication of any service contents for commercial purposes is strictly prohibited unless previously authorised by G.P. LIMITE ANDAMUR, S.L.

Privacy policy and data protection

G.P. LIMITE ANDAMUR S.L. may collect and process data of users that have registered or joined the service.

Processing of data provided by the interested party and of any other data that G.P. LIMITE ANDAMUR S.L. may have shall be carried out in conformity with provisions set forth in the General Data Protection Regulation EU 2016/679, Organic Law 3/2018 on personal data protection and guarantee of digital rights and other regulation currently in force in this regard.

In order to explain the privacy policy, the following headings are included:

Who is the Data Processing Controller?

Name:GP LIMITE ANDAMUR S.L.
Tax Identification No./Code (NIF/CIF):B30424162
Address:POL. IND. SAPRELORCA, CENTRO DE NEGOCIOS ANDAMUR, 30817 LORCA

(MURCIA) ESPAÑA

Telephone:968102000
E-mail:info@andamur.com

For what purpose do we process your personal data?

The main purpose of data processing is to authorise and use the airCODE service. This entails other implicit purposes such as internal administration of data, service management, including customer service, economic and commercial management, geolocation, information and promotional communications, and any other aim related to the services that might be provided through the service or deriving from G.P. LIMITE ANDAMUR S.L.’s corporate purpose.

Based on the information provided, we create a commercial profile in order to improve the users’ experience and customise offers and communications believed to be of their interest, so that decisions are made in an individual and automated way based on this profile.

What type of data do we process?

Apart from the different ways of obtaining data, as well as the different processing purposes mentioned, we inform you that these are the types of data that we can process in our information system:

  • Identification data and contact details, including images and/or audiovisual content.
  • Identification codes or keys
  • Postal or e-mail addresses
  • Data related to personal and professional characteristics
  • Economic and insurance-related data
  • Other data inherent in the service

How long will we store your data?

Personal data will be stored as long as the aforementioned purposes exist and/or while we have a relationship with you, whether as a user, or as any other type of interested party; as long as you do not request us to delete them; or as long as there is any legal provision or requirement to store your data.

The moment data stop being necessary for the purposes they were collected, they will be deleted ensuring their confidentiality.

In the case of users removed from the system, their data may be stored in order for them to be offered conditions or services, provided it is legitimate to do so.

What is the legal basis to process your data?

The legal basis to process your data may be the execution of a contract where the interested party is involved.

Another legal basis to process your data is informed consent in the event of other type of processing such as in the case of filling in a form to register as service user.

Who will your data be provided to?

Interested parties’ data will not be communicated to any third party by default, there being several exceptions as a result of correct service provision and/or normal administrative management, customer service management and commercial relations development: a) subsidiary companies categories, owned by the partners or belonging to the same business group as the processing controller; b) bank entities where payments are made through direct debit; c) companies with which the data processing controller has hired credit information services managing the files relating to compliance or incompliance with monetary obligations; d) authorised data processors; e) other legitimate interested parties and/or legally authorised third parties.

What rights do you have when you provide us with your data and/or we process your data?

As interested party, you may request to exercise any of the following rights you are entitled to regarding data protection, at all times:

  • To access your personal data to confirm whether the data being processed are of your concern or not, and to obtain more information about this processing.
  • To rectify or delete your personal data when they are inaccurate or they are no longer necessary for the purposes they were collected, among other reasons.
  • To restrict the processing of your personal data under specific circumstances, and in this case they shall only be stored to lodge or appeal to complaints, to protect the rights of another individual or owing to public interest reasons.
  • To receive personal data of your concern, that you have previously provided us with, and in a structured format whenever possible. (Data portability).
  • To oppose to the processing of your data in specific circumstances and owing to reasons related to your particular situation. The company shall stop processing your data, except on compelling legitimate grounds or in the event that a complaint is lodged or appealed to.

In order to do so, you only have to send an e-mail to info@andamur.com, or a letter to POL. IND. SAPRELORCA, CENTRO DE NEGOCIOS ANDAMUR, 30817 LORCA (MURCIA) ESPAÑA.

You may also contact the Spanish Data Protection Agency (www.agpd.es) to deepen your knowledge about your rights or request these are enforced by the supervisory authority.

If you wish to contact our data protection delegate, you can do so sending an e-mail to dpd@andamur.com.

Data security

The company adopts the necessary technical and organisational measures within its information system to ensure an adequate level of confidentiality, integrity and availability of the information we process.

However, insofar as the legal system so allows, we do not take responsibility for damage produced by alterations that third parties may cause in our information system.   Any security breach shall be conveniently and immediately communicated to the competent authority and/or to the national judiciary and law enforcement bodies.

Sending communications or information

As for sending information by electronic means (e-mail, instant messaging service, etc.), our policy is to only send communications we believe are of interest for users and interested parties, regarding the roles and activity of the company, or those that you have agreed to receive.

If you prefer not to receive these messages, we give you the possibility of exercising your right to cancel them and stop receiving them on the messages themselves, in conformity with provisions set forth in Title III, article 22 of Law 34/2002 on Information Society and Electronic Commerce Services.

Cookies and other web technologies

The service could enable to collect information through the use of cookies and similar technologies (such as web beacons). Cookies are small text files automatically stored in the user’s device though the Internet browser when you visit a website or an application connected to a website. Cookies contain basic browsing information to recognise the user that has connected and this way customise and improve the browsing experience or service provided.

You can find more information about cookies by visiting our cookies policy at www.andamur.com

This privacy policy was reviewed in April 2019; therefore there might be some variations until its next review. In any case, you can find more information about our privacy policy visiting our website www.andamur.com or writing to our data protection delegate to dpd@andamur.com.

General service use conditions

The user shall have a device with an Android operating system or iOS.

To access this service, G.P. LÍMITE ANDAMUR, S.L. or ANDAMUR EUROPE, S.A. clients shall log in by entering their card number and a phone number associated to the client.

To be able to use the service, users shall previously accept this disclaimer and conditions of use. Users will not be able to use the services if they do not accept them.

G.P. LIMITE ANDAMUR, S.L. may make changes on the disclaimer and conditions of use at any time. G.P. LIMITE ANDAMUR, S.L. shall publish the new document in the relevant section, and users must always accept it to be able to continue using the service.

Users accept that, by using this service, G.P. LIMITE ANDAMUR, S.L. may send them notifications though the latter.

Users commit to using this service in conformity with legislation, with this document and with the instructions conveyed to them.

 

Security rules for users

Users shall keep and safeguard the protection of their devices and the information contained in them, adopting the necessary measures to prevent access and use by an unauthorised third party, following the obligations and security advice received from G.P. LIMITE ANDAMUR, S.L. to make a better use of the service, being held accountable for any consequence derived from inadequate use.

Users shall inform G.P. LIMITE ANDAMUR, S.L., by calling on +34 968 102 000 or via e-mail to atencionalcliente@andamur.com, about any unauthorised use observed in their user account or any vulnerability of the system, as well about any modification of their data to be able to continue having this service (mobile or e-mail).

Exemptions from liability

Under no circumstances shall G.P. LIMITE ANDAMUR, S.L. be held accountable for the loss, misuse or unauthorised use of a password, the same way that it shall not be held accountable for any technical problem or deficiency of telephone lines or networks, online IT systems, suppliers, IT equipment, software, failures regarding the use of e-mail or in dispensers due to technical problems or to excessive Internet traffic activity, or in any of the services.

Customer service channel

In case of doubt regarding our disclaimer and conditions of use, you can communicate with:

Name or company name: G.P. LIMITE ANDAMUR, S.L.

Registered office: Centro de Negocios Andamur 3, Polígono Industrial Saprelorca, 30.817 Lorca, Murcia

Tax Identification Code (CIF): B-30424162

E-mail address: atencionalcliente@andamur.com,

Customer Service Telephone Number: +34 968 102 000