Challenges for the transport sector in 2019

Retos para el sector del transporte en 2019

The transport sector is going through a good time. Although it represents 2.9% of the national GDP, 2018 finished with a promising growth figure: the world freight transport market grew 4.1%.

The new consumption models are demanding that we adapt to the new needs of international trade, to a larger stock rotation and an increase in transport services. And it looks like the sector is doing well. But the swiftness of the market forces us to remain vigilant.

These are some of the challenges that the sector faces in 2019. Among them, we find automation, connectivity, electrification and emission reduction:

  • The sector will intensify its efforts to reduce its environmental impact, generating further commitment and responsibility. In addition, efficient resource management will be essential.
  • Liquefied natural gas (LNG) vehicles will gradually become more important compared to those using traditional fuel, since they bring about many advantages to be taken into account.
  • Technology will burst into the sector. In an increasingly digitalised environment, the transport sector will evolve towards important changes both in roads and warehouses.
  • The customer will remain at the centre. Although this trend was observed some years ago, as time goes by, the customer has become more demanding, so the sector must be offering more and more.

In order for the transport sector to continue accounting for the good figures it represents now, fostering the opportunities offered by technology and their adaptation to the market is essential.

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Andamur introduces two new service stations associated to its Spanish network in Villanueva del Rey (Seville) and Beneixida (Valencia)

Andamur incorpora dos nuevas estaciones de servicio asociadas a su red española en Sevilla y Valencia

Andamur continues working to fulfil its commitment to growth by offering its customers new stations. For this reason, as of today, our users have two more associated stations in strategic locations in order to improve and continue fostering professional transport.  These two new stations are located in Villanueva del Rey (Seville) and Beneixida (Valencia).

The first one offers users around the clock service, shop, restaurant and Diesel A fuelling. As for the second one, it offers around the clock service, showers, fax, shop, Diesel A, Diesel B and Adblue. They both offer the quality, security and service guarantee provided by Andamur in all its service areas. 

With these two new stations, Andamur reaches a total of 20 service stations located in the Spanish territory and more than 170 within its international network. All of them connect with the main European roads and routes.

At Andamur, we continue growing always focusing on making drivers’ lives easier: contributing improvements and comfort to the transport sector while working on offering drivers solutions to their needs. This way, we continue growing both at a national and international level. 

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Andamur launches #WeLookAfterWhatMatters, a CSR plan safeguarding lorry drivers’ wellbeing

#CuidamosLoQueImporta es el un plan de RSC que vela por el bienestar del chófer de camión

At Andamur we want to provide added value to professional drivers, that is why we are launching a Corporate Social Responsibility plan: #WeLookAfterWhatMatters. This is the motto of our CSR plan and with it we wish to provide added value to and take good care of drivers, enabling them to work out, follow a healthy diet, focus on driving ergonomics, get some rest or have a good time. In addition, with this CSR programme we intend to give back to society what it contributes to us as a company, without forgetting Andamur’s four other main sustainability pillars: Environment, People, Civil Society and Transparency and Communication.

This CSR plan was initiated at the end of 2018 when we opened the Andamur La Junquera gym, the only one located in a service station in the whole country; with it we wanted to offer lorry drivers the opportunity of working out. 

Throughout 2019, #WeLookAfterWhatMatters will address different areas of lorry drivers’ health to help them improve them. 

We started offering them the possibility of following a healthy and balanced diet. We are aware of how difficult it is for professional drivers to find healthy food in their routes. In addition, the number of hours the spend sitting while driving leads to many of them suffering from cholesterol, overweight, cardiovascular or digestive system problems.

At Andamur, we are committed to reducing this problem and we have worked on different actions to provide access to healthy food in road routes, vitamin intake through fruit consumption, or to raise awareness on the importance of following a balanced diet by sharing tips and useful content on how to improve eating habits in routes in our social media channels.

All this will become a reality through specific actions in February and March. Pay attention to the details!

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Thanks to the campaign #YourEffortMultipliesBy3, 1083 kg of food were donated to Cáritas

Recaudamos 1083 kilos de comida para cáritas con la campaña #TuEsfuerzoValeX3

Thanks to the campaign Your effort multiplies by 3, 1083 kg of food have been collected since last 29 November and were donated by Andamur to the Cáritas food bank. 

This very morning this non-profit association has visited our facilities in order to collect the food. This is the end of the campaign Your effort multiplies by 3 with which we committed ourselves to multiplying by 3 the effort made by our clients with two aims: to promote exercise among drivers and to carry out a social action.  Thus, for every client that entered the Andamur gym at La Junquera, we have donated 3 kg of food to the Cáritas food bank. To take part in the campaign, drivers only had to use their fuelling or security car park receipt to access the gym facilities free of charge. A scoreboard kept track of the number of people entering the gym to obtain the number of kg that Andamur was to donate at the end of the campaign.

This action is included within Andamur’s Corporate Social Responsibility programme #WeLookAfterWhatMatters with which we wish to provide added value to drivers, enabling them to work out, follow a healthy diet, stay calm while driving, get some rest or have a good time. Likewise, with this initiative, at Andamur we wish to collaborate with social and environmental actions as a way of giving back to society what it contributes to us as a company. At Andamur, we show this way our commitment to making drivers feel at home while they are at our service areas.

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Andamur presents the first gym in a service area

Yesterday we officially opened up a gym in our Andamur Service Area of La Junquera, which has become the first station with this offer in the whole country.

These new facilities are a clear example of the commitment we have acquired to make drivers’ lives healthier. It is an important improvement in our service proposal aiming to make them feel at home.

A group of Andamur workers opened up the facilities of the new gym yesterday and the event was attended by the athlete Rubén Morán and Andamur CEO, Miguel Ángel López.

To quote the athlete and creator of Farinato Race, Rubén Morán, who has been linked to the transport world for many years: “I think what Andamur is doing for drivers is very positive, offering them the possibility of working out in a gym in its own Service Area is not only new and innovative, but also proves Andamur’s concern for lorry drivers”.

For his part, Miguel Ángel López, Andamur CEO, considers that opening up this new service is: “A first step within a set of actions we are carrying out to help drivers have a healthier life and be able to make the most of the time they spend in our service areas”.

By opening up these facilities, Andamur has started the campaign Your effort multiplies by 3. Until 21 December, at Andamur we commit ourselves to multiplying by 3 the effort of our customers with two aims: to foster exercising among drivers and to carry out a social action. Thus, for every person entering the gym at Andamur La Junquera, we donate 3 kg of food to a food bank. To take part in this campaign, drivers will only have to use their fuelling or security car park receipt to access the gym facilities free of charge. A scoreboard will keep track of the number of people entering the gym that will be multiplied by 3 to obtain the number of kg that Andamur will donate at the end of the campaign.

It is worth highlighting that this action is included within Andamur’s Corporate Social Responsibility programme #WeLookAfterWhatMatters with which we wish to value and take good care of drivers, enabling them to work out, follow a healthy diet, enjoy ergonomics when driving, rest or have a good time. This CSR programme also intends to be a way of giving back to society what it contributes to us as a company, and this way collaborate in social or environmental actions.

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Andamur and Molgas present the first Network of Multi-Energy Service Stations

Estaciones de Servicio Multi- Energía.

Andamur has signed an agreement with the company Molgas to set up a new company with the aim to build and operate this network of refuelling stations of liquefied natural gas (LNG) and compressed natural gas (CNG), in addition to fuel. The new company is going to have a pioneering role responding to the demands of fleets of trucks and light vehicles that may refuel any kind of fuel at the so-called Multi-Energy Service Stations.

This new service will be provided as of the beginning of 2019 in the Service Areas located in La Junquera (Gerona), Guarromán (Jaén), Pamplona (Navarra) and San Román (Vitoria). More than 500,000 trucks are refuelled at our stations every day, and those companies may now include natural gas in their fleets, thus anticipating market trends and being able to obtain an increased competitive advantage.

Miguel Ángel López, Andamur CEO, has expressed his satisfaction with this agreement: “At Andamur, We look after what really matters, and with this initiative not only do we help clients to anticipate market trends, we also provide sustainable alternatives for light and heavy vehicles, promoting the reduction of CO2 emissions”.

In addition, he wanted to highlight the importance of collaborating with the company Molgas, “to achieve this, we have set up a partnership with Molgas, leading company in the natural gas market. Their deep knowledge in this field together with our experience in managing Service Areas and Services to Drivers are a perfect combination to be successful”.

These new refuelling plants will be built at the beginning of 2019.

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Andamur Guarromán and La Junquera renew their shower and toilet facilities

Fully aware of the importance of providing our users with the best services while they travel by road, we have carried out an integrated renovation process in the shower and toilet facilities at Andamur Guarromán and La Junquera service areas. These facilities are very much frequented, so with these alterations we want to optimise our clients’ experience as much as we can.

With this project we aim to provide road users with a much newer, larger and comfortable area which adapts to their needs as much as possible. In this renovation process we have increased the number of available showers and we have remodelled all facilities to offer a completely new shower and toilet area. In addition, at the Andamur Guarromán facilities, we have included a new exclusive zone for our female customers with an independent shower for women.

The construction of these new facilities shows our firm commitment to offering drivers all the services they may need throughout their route enabling them to take a break, eat, wash themselves, wash their clothes, have their security guaranteed, etc. This means an important improvement in our service proposal that we keep improving on a daily basis

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Éxito en el evento networking WConnecta 2018

El equipo comercial de Andamur se ha mostrado muy satisfecho con nuestra participación en WConnecta 2018, el evento networking de transporte más importante de Europa que se ha celebrado este viernes en Madrid. En Andamur hemos participado en este evento con un stand informativo en el que nuestro equipo comercial se ha reunido con decenas de profesionales del sector del Transporte interesados en nuestros productos y servicios. Con todos ellos hemos hablado de nuestra oferta de dispositivos de peaje, tarjetas carburante y recuperación de IVA, así como de nuestra red europea de estaciones de servicio y la amplia oferta en todas nuestras estaciones españolas: parking vigilado, restaurante, duchas, lavandería, hotel, supermercado, etc.

WConnecta es un evento pionero en el sector que tiene como objetivo ayudar a empresas a encontrar colaboradores y nuevas oportunidades de negocio. Un gran evento para establecer vínculos y conocer a grandes empresas y profesionales. Tras 9 ediciones, se ha consolidado como un encuentro de gran repercusión entre profesionales del transporte de mercancías por carretera en Europa, desde directivos y grandes multinacionales a pequeñas empresas y autónomos.

Tras este evento se encuentra la Fundación Wtransnet; una organización sin ánimo de lucro que tiene como objetivo movilizar recursos económicos y canalizarlos hacia actividades de investigación, desarrollo e innovación tecnológica en beneficio del sector del transporte y la logística, con el fin de mejorar la competitividad entre las empresas.

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All of Andamur stations have now the SGS Seal of Quality

As of today, all of Andamur stations have the SGS Seal of Quality, a certification ensuring consumers that the fuel they purchase complies with the highest quality standards. After the Andamur station in Lorca obtained this certification, the rest of our service stations in Spain have followed suit. Therefore, Andamur stations have become the only ones to have this certification in the provinces of Navarra, Alava, Almeria and Murcia.

 

The SGS Seal of Quality ensures that our fuel complies with the most demanding quality standards and that it is subject to initial audits and continual assessments to guarantee that such standards continue to be met over time.

 

Achieving this certification is part of our aim to stay at the forefront in terms of Quality standards. This was, indeed, one of the commitments we acquired last September when we became active members of the Spanish Association for Quality and fits within the creation of a Total Quality Management System Plan, that we are already working on.

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We participate in Marketing Refresh Day 2018 to talk about Customer Experience

The concept of Customer Experience is increasing its relevance in companies. It is the combination of all interactions between a user and a brand throughout their relationship and once it is over. That is why implementing Customer Experience is becoming mandatory in all companies wishing to build robust and loyal relationships with their customers.

At Andamur, we have this concept constantly in mind, and this year we have worked on improving the Customer Experience process in all our products and services as much as possible. Miguel Ángel López, Andamur CEO, talked about this work and its implementation in the company at the 4th Meeting of Marketing and Communications managers and professionals, Marketing Refresh Day 2018. According to him, Andamur focuses most of its Customer Experience on professional truck drivers. In contrast to other companies, our brand “is a particular one since it is aimed at the end professional using our services, who is not necessarily the one paying for them. With this approach in mind, we have analysed all the times the user comes into contact with us and we have set improvements for each and every one of them.”

During his presentation, Andamur CEO also gave some details on specific actions that the company is going to carry out in the short term: “Even though we started as a petrol station, in these 30 years of experience, we have always adapted ourselves to the needs of truck drivers so that we could meet all of them. In our stations, we have set up restaurants, security car parks, hotels, supermarkets, showers, laundry rooms, etc. Now we want to take another step forward and become the first network of multi-energy service areas for trucks, something we will see very soon.

Marketing Refresh Day 2018 was held in the city of Murcia and gathered nearly twenty experts in marketing and communications in different conferences and round tables. They discussed the aspects that are changing the relationship between customers and brands in front of 140 people. Managers of brands such as Dulcesol, NH Hoteles, Noved Eventos and Ticbiomed, among other, addressed topics related to customers, contents and loyalty.

 

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