{"id":52097,"date":"2024-06-11T13:08:14","date_gmt":"2024-06-11T12:08:14","guid":{"rendered":"https:\/\/www.andamur.com\/?p=52097"},"modified":"2025-03-21T11:08:01","modified_gmt":"2025-03-21T10:08:01","slug":"a-equipa-de-atendimento-ao-cliente-e-servicos-da-andamur-inicia-a-sua-tour-pelas-areas-de-servico","status":"publish","type":"post","link":"https:\/\/www.andamur.com\/pt-pt\/novidades\/a-equipa-de-atendimento-ao-cliente-e-servicos-da-andamur-inicia-a-sua-tour-pelas-areas-de-servico\/","title":{"rendered":"A Equipa de Atendimento ao Cliente e Servi\u00e7os da Andamur Inicia a sua Tour pelas \u00c1reas de Servi\u00e7o"},"content":{"rendered":"<p>A Equipa de Atendimento ao Cliente e Servi\u00e7os da Andamur come\u00e7a uma emocionante tour pelas nossas \u00c1reas de Servi\u00e7o. Esta a\u00e7\u00e3o no terreno tem como principal objetivo fomentar o uso da \u00c1rea Privada, <a href=\"https:\/\/www.andamur.com\/pt-pt\/servicios-andamur\/andamur-connect\/\"><strong><u>Andamur Connect<\/u><\/strong><\/a>, e conhecer as preocupa\u00e7\u00f5es dos clientes e utilizadores em primeira m\u00e3o.<\/p>\n<p>Andamur Connect \u00e9 uma plataforma digital, f\u00e1cil e simples, onde se pode <strong>consultar os pre\u00e7os, controlar o saldo, analisar consumos, descarregar faturas e bilhetes, solicitar um novo cart\u00e3o, gerar um airCODE, mudar ou consultar o PIN, al\u00e9m de gerir os dispositivos de portagem. <\/strong><\/p>\n<p>Durante a tour, a equipa estar\u00e1 dispon\u00edvel para <strong>responder a perguntas, fornecer suporte personalizado e receber sugest\u00f5es.<\/strong> Com esta a\u00e7\u00e3o, a Andamur quer assegurar a melhor experi\u00eancia poss\u00edvel aos seus clientes, contando com o seu valioso feedback.<\/p>\n<p>A equipa de Atendimento ao Cliente da Andamur est\u00e1 <strong>dispon\u00edvel 24 horas por dia, 365 dias<\/strong> por ano. Oferece um <strong>atendimento personalizado<\/strong> adaptado \u00e0s necessidades individuais e conta com <strong>assist\u00eancia em 9 idiomas diferentes<\/strong> para uma comunica\u00e7\u00e3o eficaz e clara.<\/p>\n<p>Uma oportunidade \u00fanica para interagir diretamente com a nossa <strong>equipa de<\/strong> <strong>Atendimento ao Cliente e Servi\u00e7os<\/strong> e descobrir todas as vantagens que o <strong>Andamur Connect<\/strong> oferece.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.andamur.com\/wp-content\/uploads\/2024\/06\/POST-CRM-ATENCION-AL-CLIENTE-Y-SERVICIOS-TOUR-IDIOMAS-PT-e1718107597174.jpg\" alt=\"Fotografia: Post crm atencion al cliente y servicios tour idiomas e1718107597174\" width=\"800\" height=\"1000\" \/><\/p>\n<section class=\"ecoded_shortcode_gallery\"><article data-src=\"https:\/\/www.andamur.com\/wp-content\/uploads\/2024\/06\/andamur-att-cliente-tour5.jpeg\" data-sub-html=\"\" data-lg-id=\"28de49d0-3b5e-48ee-8fbf-390b0d0fddf6\"><figure><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.andamur.com\/wp-content\/uploads\/2024\/06\/andamur-att-cliente-tour5-225x300.jpeg\" alt=\"\"><\/figure><\/article><article data-src=\"https:\/\/www.andamur.com\/wp-content\/uploads\/2024\/06\/andamur-att-cliente-tour2.jpeg\" data-sub-html=\"\" data-lg-id=\"78461f62-652c-4838-a83d-dafd695a09b4\"><figure><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.andamur.com\/wp-content\/uploads\/2024\/06\/andamur-att-cliente-tour2-300x225.jpeg\" alt=\"\"><\/figure><\/article><article data-src=\"https:\/\/www.andamur.com\/wp-content\/uploads\/2024\/06\/andamur-att-cliente-tour4.jpeg\" data-sub-html=\"\" data-lg-id=\"a052afe4-b621-411d-a528-09d3f462c549\"><figure><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.andamur.com\/wp-content\/uploads\/2024\/06\/andamur-att-cliente-tour4-225x300.jpeg\" alt=\"\"><\/figure><\/article><article data-src=\"https:\/\/www.andamur.com\/wp-content\/uploads\/2024\/06\/andamur-att-cliente-tour3.jpeg\" data-sub-html=\"\" data-lg-id=\"c14a0006-a66d-47b5-8d2f-70e5143c34cc\"><figure><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.andamur.com\/wp-content\/uploads\/2024\/06\/andamur-att-cliente-tour3-225x300.jpeg\" alt=\"\"><\/figure><\/article><\/section><script type=\"text\/javascript\">\n\n        window.addEventListener( \"ecode_load\", function ( event ) {\n\n            if ( document.getElementsByClassName( \"ecoded_shortcode_gallery\" ).length != 0 ) {\n\n                ecode_initialize_shortcode_gallery();\n\n            }\n\n        }, false );\n\n        function ecode_initialize_shortcode_gallery() {\n\n            array_shortcode_gallery = document.getElementsByClassName( \"ecoded_shortcode_gallery\" );\n\n            for ( var i = 0; i < array_shortcode_gallery.length; i++ ) {\n\n                const shortcode_gallery = lightGallery( array_shortcode_gallery[i], {\n                    loop: true,\n                    download: false,\n                    closeOnTap: true,\n                    controls: false,\n                    licenseKey: \"1\",\n                });\n\n            }\n\n        }\n\n\t<\/script>\n<h2>VOC\u00ca PODE GOSTAR\u2026<\/h2>\n","protected":false},"excerpt":{"rendered":"<p>A Equipa de Atendimento ao Cliente e Servi\u00e7os da Andamur come\u00e7a uma emocionante tour pelas nossas \u00c1reas de Servi\u00e7o. Esta a\u00e7\u00e3o no terreno tem como principal objetivo fomentar o uso da \u00c1rea Privada, Andamur Connect, e conhecer as preocupa\u00e7\u00f5es dos clientes e utilizadores em primeira m\u00e3o. Andamur Connect \u00e9 uma plataforma digital, f\u00e1cil e simples, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":52216,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[68],"tags":[],"class_list":["post-52097","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novidades"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A equipa de apoio ao cliente percorre as \u00e1reas de servi\u00e7o<\/title>\n<meta name=\"description\" content=\"A equipa da Andamur iniciou uma volta pelas \u00e1reas para ouvir os transportadores na estrada. 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