{"id":7178,"date":"2019-05-22T09:32:36","date_gmt":"2019-05-22T09:32:36","guid":{"rendered":"https:\/\/www.andamur.com\/?page_id=7178"},"modified":"2025-03-13T09:59:56","modified_gmt":"2025-03-13T08:59:56","slug":"aircode","status":"publish","type":"page","link":"https:\/\/www.andamur.com\/en\/andamur-services\/aircode\/","title":{"rendered":"airCODE"},"content":{"rendered":"<p>[av_submenu which_menu=&#8221; menu=&#8217;184&#8242; position=&#8217;right&#8217; color=&#8217;header_color&#8217; sticky=&#8217;aviaTBsticky&#8217; mobile=&#8217;disabled&#8217;]<br \/>\n[av_submenu_item title=&#8217;<strong>airCODE<\/strong>&#8216; link=&#8217;page,7178&#8242; linktarget=&#8221; button_style=&#8221;]<br \/>\n[av_submenu_item title=&#8217;Fuel cards&#8217; link=&#8217;page,4735&#8242; linktarget=&#8221; button_style=&#8221;]<br \/>\n[av_submenu_item title=&#8217;Tolls&#8217; link=&#8217;page,4546&#8242; linktarget=&#8221; button_style=&#8221;]<br \/>\n[av_submenu_item title=&#8217;TAX Recovery&#8217; link=&#8217;page,4731&#8242; linktarget=&#8221; button_style=&#8221;]<br \/>\n[\/av_submenu]<\/p>\n<p>[av_layerslider id=&#8217;32&#8217;]<\/p>\n<p>[av_section min_height=&#8221; min_height_px=&#8217;500px&#8217; padding=&#8217;large&#8217; shadow=&#8217;no-border-styling&#8217; bottom_border=&#8217;no-border-styling&#8217; bottom_border_diagonal_color=&#8217;#333333&#8242; bottom_border_diagonal_direction=&#8221; bottom_border_style=&#8221; id=&#8221; color=&#8217;main_color&#8217; custom_bg=&#8221; src=&#8221; attachment=&#8221; attachment_size=&#8221; attach=&#8217;scroll&#8217; position=&#8217;top left&#8217; repeat=&#8217;no-repeat&#8217; video=&#8221; video_ratio=&#8217;16:9&#8242; overlay_opacity=&#8217;0.5&#8242; overlay_color=&#8221; overlay_pattern=&#8221; overlay_custom_pattern=&#8221; av_element_hidden_in_editor=&#8217;0&#8242;]<br \/>\n[av_one_fourth first min_height=&#8221; vertical_alignment=&#8221; space=&#8221; custom_margin=&#8221; margin=&#8217;0px&#8217; padding=&#8217;0px&#8217; 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space=&#8221; custom_margin=&#8221; margin=&#8217;0px&#8217; padding=&#8217;0px&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; background_color=&#8221; src=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<\/p>\n<p>[\/av_one_fourth][av_hr class=&#8217;invisible&#8217; height=&#8217;50&#8217; shadow=&#8217;no-shadow&#8217; position=&#8217;center&#8217; custom_border=&#8217;av-border-thin&#8217; custom_width=&#8217;50px&#8217; custom_border_color=&#8221; custom_margin_top=&#8217;30px&#8217; custom_margin_bottom=&#8217;30px&#8217; icon_select=&#8217;yes&#8217; custom_icon_color=&#8221; icon=&#8217;ue808&#8242; font=&#8217;entypo-fontello&#8217; admin_preview_bg=&#8221;]<\/p>\n<p>[av_textblock size=&#8217;22&#8217; font_color=&#8221; color=&#8221; admin_preview_bg=&#8221;]<\/p>\n<p style=\"text-align: center;\">This is the new\u00a0<strong>airCODE<\/strong>, the only system ensuring <strong>TOTAL SECURITY<\/strong> when refuelling, preventing possible fraud at the time of supply by means of verification via sms linked to:<\/p>\n<p>[\/av_textblock]<\/p>\n<p>[av_one_fourth first min_height=&#8221; vertical_alignment=&#8217;av-align-top&#8217; space=&#8221; margin=&#8217;0px&#8217; margin_sync=&#8217;true&#8217; padding=&#8217;20px&#8217; padding_sync=&#8217;true&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; radius_sync=&#8217;true&#8217; background_color=&#8221; src=&#8221; attachment=&#8221; attachment_size=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<\/p>\n<p>[av_image src=&#8217;https:\/\/www.andamur.com\/wp-content\/uploads\/2019\/04\/ICONO-UNICATARJETA.png&#8217; attachment=&#8217;6741&#8242; attachment_size=&#8217;full&#8217; align=&#8217;center&#8217; styling=&#8221; hover=&#8221; link=&#8221; target=&#8221; caption=&#8221; font_size=&#8221; appearance=&#8221; overlay_opacity=&#8217;0.4&#8242; overlay_color=&#8217;#000000&#8242; overlay_text_color=&#8217;#ffffff&#8217; animation=&#8217;no-animation&#8217; admin_preview_bg=&#8221;][\/av_image]<\/p>\n<p>[av_heading heading=&#8217;<strong>ONE SINGLE CARD<\/strong>&#8216; tag=&#8217;h3&#8242; style=&#8217;blockquote modern-quote modern-centered&#8217; size=&#8221; subheading_active=&#8221; subheading_size=&#8217;15&#8217; padding=&#8217;18&#8217; color=&#8217;custom-color-heading&#8217; custom_font=&#8217;#ff6600&#8242; admin_preview_bg=&#8221;][\/av_heading]<\/p>\n<p>[\/av_one_fourth][av_one_fourth min_height=&#8221; vertical_alignment=&#8217;av-align-top&#8217; space=&#8221; margin=&#8217;0px&#8217; margin_sync=&#8217;true&#8217; padding=&#8217;20px&#8217; padding_sync=&#8217;true&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; radius_sync=&#8217;true&#8217; background_color=&#8221; src=&#8221; attachment=&#8221; attachment_size=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<\/p>\n<p>[av_image src=&#8217;https:\/\/www.andamur.com\/wp-content\/uploads\/2019\/04\/ICONO-CAMION-1.png&#8217; attachment=&#8217;6738&#8242; attachment_size=&#8217;full&#8217; align=&#8217;center&#8217; styling=&#8221; hover=&#8221; link=&#8221; target=&#8221; caption=&#8221; font_size=&#8221; appearance=&#8221; overlay_opacity=&#8217;0.4&#8242; overlay_color=&#8217;#000000&#8242; overlay_text_color=&#8217;#ffffff&#8217; animation=&#8217;no-animation&#8217; admin_preview_bg=&#8221;][\/av_image]<\/p>\n<p>[av_heading heading=&#8217;<strong>ONE SINGLE VEHICLE<\/strong>&#8216; tag=&#8217;h3&#8242; style=&#8217;blockquote modern-quote modern-centered&#8217; size=&#8221; subheading_active=&#8221; subheading_size=&#8217;15&#8217; padding=&#8217;18&#8217; color=&#8217;custom-color-heading&#8217; custom_font=&#8217;#ff6600&#8242; admin_preview_bg=&#8221;][\/av_heading]<\/p>\n<p>[\/av_one_fourth][av_one_fourth min_height=&#8221; vertical_alignment=&#8217;av-align-top&#8217; space=&#8221; margin=&#8217;0px&#8217; margin_sync=&#8217;true&#8217; padding=&#8217;20px&#8217; padding_sync=&#8217;true&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; radius_sync=&#8217;true&#8217; background_color=&#8221; src=&#8221; attachment=&#8221; attachment_size=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<\/p>\n<p>[av_image src=&#8217;https:\/\/www.andamur.com\/wp-content\/uploads\/2019\/04\/ICONO-OPERACION-1.png&#8217; attachment=&#8217;6740&#8242; attachment_size=&#8217;full&#8217; align=&#8217;center&#8217; styling=&#8221; hover=&#8221; link=&#8221; target=&#8221; caption=&#8221; font_size=&#8221; appearance=&#8221; overlay_opacity=&#8217;0.4&#8242; overlay_color=&#8217;#000000&#8242; overlay_text_color=&#8217;#ffffff&#8217; animation=&#8217;no-animation&#8217; admin_preview_bg=&#8221;][\/av_image]<\/p>\n<p>[av_heading heading=&#8217;<strong>ONE SINGLE OPERATION<\/strong>&#8216; tag=&#8217;h3&#8242; style=&#8217;blockquote modern-quote modern-centered&#8217; size=&#8221; subheading_active=&#8221; subheading_size=&#8217;15&#8217; padding=&#8217;18&#8217; color=&#8217;custom-color-heading&#8217; custom_font=&#8217;#ff6600&#8242; admin_preview_bg=&#8221;][\/av_heading]<\/p>\n<p>[\/av_one_fourth][av_one_fourth min_height=&#8221; vertical_alignment=&#8217;av-align-top&#8217; space=&#8221; margin=&#8217;0px&#8217; margin_sync=&#8217;true&#8217; padding=&#8217;20px&#8217; padding_sync=&#8217;true&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; radius_sync=&#8217;true&#8217; background_color=&#8221; src=&#8221; attachment=&#8221; attachment_size=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<\/p>\n<p>[av_image src=&#8217;https:\/\/www.andamur.com\/wp-content\/uploads\/2019\/04\/ICONO-CONDUCTOR-1.png&#8217; attachment=&#8217;6739&#8242; attachment_size=&#8217;full&#8217; align=&#8217;center&#8217; styling=&#8221; hover=&#8221; link=&#8221; target=&#8221; caption=&#8221; font_size=&#8221; appearance=&#8221; overlay_opacity=&#8217;0.4&#8242; overlay_color=&#8217;#000000&#8242; overlay_text_color=&#8217;#ffffff&#8217; animation=&#8217;no-animation&#8217; admin_preview_bg=&#8221;][\/av_image]<\/p>\n<p>[av_heading heading=&#8217;<strong>ONE SINGLE DRIVER<\/strong>&#8216; tag=&#8217;h3&#8242; style=&#8217;blockquote modern-quote modern-centered&#8217; size=&#8221; subheading_active=&#8221; subheading_size=&#8217;15&#8217; padding=&#8217;18&#8217; color=&#8217;custom-color-heading&#8217; custom_font=&#8217;#ff6600&#8242; admin_preview_bg=&#8221;][\/av_heading]<\/p>\n<p>[\/av_one_fourth]<br \/>\n[\/av_section]<\/p>\n<p>[av_section min_height=&#8221; min_height_px=&#8217;500px&#8217; padding=&#8217;default&#8217; shadow=&#8217;no-shadow&#8217; bottom_border=&#8217;no-border-styling&#8217; bottom_border_diagonal_color=&#8217;#333333&#8242; bottom_border_diagonal_direction=&#8217;scroll&#8217; bottom_border_style=&#8217;scroll&#8217; scroll_down=&#8221; id=&#8221; color=&#8217;main_color&#8217; custom_bg=&#8221; src=&#8221; attach=&#8217;scroll&#8217; position=&#8217;top left&#8217; repeat=&#8217;no-repeat&#8217; video=&#8221; video_ratio=&#8217;16:9&#8242; video_mobile_disabled=&#8221; overlay_enable=&#8221; overlay_opacity=&#8217;0.5&#8242; overlay_color=&#8221; overlay_pattern=&#8221; overlay_custom_pattern=&#8221; av_element_hidden_in_editor=&#8217;0&#8242;]<br \/>\n[av_one_full first min_height=&#8221; vertical_alignment=&#8221; space=&#8221; custom_margin=&#8221; margin=&#8217;0px&#8217; padding=&#8217;0px&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; background_color=&#8221; src=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<\/p>\n<p>[av_video src=&#8217;https:\/\/www.youtube.com\/watch?v=_3dSisH2rHs&#8217; format=&#8217;16-9&#8242; width=&#8217;16&#8217; height=&#8217;9&#8242;]<\/p>\n<p>[\/av_one_full]<br \/>\n[\/av_section]<\/p>\n<p>[av_section min_height=&#8221; min_height_px=&#8217;500px&#8217; padding=&#8217;default&#8217; shadow=&#8217;shadow&#8217; bottom_border=&#8217;no-border-styling&#8217; bottom_border_diagonal_color=&#8217;#333333&#8242; bottom_border_diagonal_direction=&#8221; bottom_border_style=&#8221; id=&#8221; color=&#8217;main_color&#8217; custom_bg=&#8217;#ff8200&#8242; src=&#8221; attachment=&#8221; attachment_size=&#8221; attach=&#8217;scroll&#8217; position=&#8217;top left&#8217; repeat=&#8217;no-repeat&#8217; video=&#8221; video_ratio=&#8217;16:9&#8242; overlay_enable=&#8217;aviaTBoverlay_enable&#8217; overlay_opacity=&#8217;0.5&#8242; overlay_color=&#8221; overlay_pattern='{{AVIA_BASE_URL}}images\/background-images\/polygon.png&#8217; overlay_custom_pattern=&#8221; av_element_hidden_in_editor=&#8217;0&#8242;]<br \/>\n[av_textblock size=&#8217;22&#8217; font_color=&#8217;custom&#8217; color=&#8217;#ffffff&#8217; admin_preview_bg=&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>airCODE<\/strong> is a breath of fresh air for transport employers and proof of our commitment to <strong>security<\/strong> across all its strands.<\/p>\n<p style=\"text-align: center;\">New demeanour for your company through an <strong>app<\/strong> that works in a very simple way:<\/p>\n<p>[\/av_textblock]<br \/>\n[\/av_section]<\/p>\n<p>[av_one_third first min_height=&#8221; vertical_alignment=&#8221; space=&#8221; custom_margin=&#8221; margin=&#8217;0px&#8217; padding=&#8217;0px&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; background_color=&#8221; src=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<br \/>\n[av_image src=&#8217;https:\/\/www.andamur.com\/wp-content\/uploads\/2019\/04\/VINETA-1-300&#215;300.png&#8217; attachment=&#8217;6716&#8242; attachment_size=&#8217;medium&#8217; align=&#8217;center&#8217; styling=&#8221; hover=&#8221; link=&#8221; target=&#8221; caption=&#8221; font_size=&#8221; appearance=&#8221; overlay_opacity=&#8217;0.4&#8242; overlay_color=&#8217;#000000&#8242; overlay_text_color=&#8217;#ffffff&#8217; animation=&#8217;no-animation&#8217; admin_preview_bg=&#8221;][\/av_image]<\/p>\n<p>[av_textblock size=&#8217;16&#8217; font_color=&#8221; color=&#8221; admin_preview_bg=&#8221;]<\/p>\n<ol>\n<li>Initially, the truck driver is about to refuel in any Andamur service station; whether it is one of Andamur\u2019s own service stations or an associated one, in Spain or in the rest of Europe.<\/li>\n<\/ol>\n<p>[\/av_textblock]<br \/>\n[\/av_one_third]<\/p>\n<p>[av_one_third min_height=&#8221; vertical_alignment=&#8221; space=&#8221; custom_margin=&#8221; margin=&#8217;0px&#8217; padding=&#8217;0px&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; background_color=&#8221; src=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<br \/>\n[av_image src=&#8217;https:\/\/www.andamur.com\/wp-content\/uploads\/2019\/05\/VINETA-2-eng-300&#215;300.jpg&#8217; attachment=&#8217;7182&#8242; attachment_size=&#8217;medium&#8217; align=&#8217;center&#8217; styling=&#8221; hover=&#8221; link=&#8221; target=&#8221; caption=&#8221; font_size=&#8221; appearance=&#8221; overlay_opacity=&#8217;0.4&#8242; overlay_color=&#8217;#000000&#8242; overlay_text_color=&#8217;#ffffff&#8217; animation=&#8217;no-animation&#8217; admin_preview_bg=&#8221;][\/av_image]<\/p>\n<p>[av_textblock size=&#8217;16&#8217; font_color=&#8221; color=&#8221; admin_preview_bg=&#8221;]<\/p>\n<ol start=\"2\">\n<li>The driver requests his\/her airCODE linked to one single card, one single vehicle, one single operation and one single driver.<\/li>\n<\/ol>\n<p>[\/av_textblock]<br \/>\n[\/av_one_third]<\/p>\n<p>[av_one_third min_height=&#8221; vertical_alignment=&#8221; space=&#8221; custom_margin=&#8221; margin=&#8217;0px&#8217; padding=&#8217;0px&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; background_color=&#8221; src=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<br \/>\n[av_image src=&#8217;https:\/\/www.andamur.com\/wp-content\/uploads\/2019\/05\/VINETA-3-eng-300&#215;300.jpg&#8217; attachment=&#8217;7181&#8242; attachment_size=&#8217;medium&#8217; align=&#8217;center&#8217; styling=&#8221; hover=&#8221; link=&#8221; target=&#8221; caption=&#8221; font_size=&#8221; appearance=&#8221; overlay_opacity=&#8217;0.4&#8242; overlay_color=&#8217;#000000&#8242; overlay_text_color=&#8217;#ffffff&#8217; animation=&#8217;no-animation&#8217; admin_preview_bg=&#8221;][\/av_image]<\/p>\n<p>[av_textblock size=&#8217;16&#8217; font_color=&#8221; color=&#8221; admin_preview_bg=&#8221;]<\/p>\n<ol start=\"3\">\n<li>The code is immediately received; it will be valid for a limited period of time and will only be used at the station where it has been requested.<\/li>\n<\/ol>\n<p>[\/av_textblock]<br \/>\n[\/av_one_third]<\/p>\n<p>[av_section min_height=&#8221; min_height_px=&#8217;500px&#8217; padding=&#8217;default&#8217; shadow=&#8217;shadow&#8217; bottom_border=&#8217;no-border-styling&#8217; bottom_border_diagonal_color=&#8217;#333333&#8242; bottom_border_diagonal_direction=&#8221; bottom_border_style=&#8221; id=&#8221; color=&#8217;main_color&#8217; custom_bg=&#8217;#ff8200&#8242; src=&#8221; attachment=&#8221; attachment_size=&#8221; attach=&#8217;scroll&#8217; position=&#8217;top left&#8217; repeat=&#8217;no-repeat&#8217; video=&#8221; video_ratio=&#8217;16:9&#8242; overlay_enable=&#8217;aviaTBoverlay_enable&#8217; overlay_opacity=&#8217;0.5&#8242; overlay_color=&#8221; overlay_pattern='{{AVIA_BASE_URL}}images\/background-images\/polygon.png&#8217; overlay_custom_pattern=&#8221; av_element_hidden_in_editor=&#8217;0&#8242;]<br \/>\n[av_one_full first min_height=&#8221; vertical_alignment=&#8221; space=&#8221; custom_margin=&#8221; margin=&#8217;0px&#8217; padding=&#8217;0px&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; background_color=&#8221; src=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<\/p>\n<p>[av_heading heading=&#8217;<strong>FREQUENTLY ASKED QUESTIONS<\/strong>&#8216; tag=&#8217;h2&#8242; style=&#8217;blockquote modern-quote modern-centered&#8217; size=&#8221; subheading_active=&#8221; subheading_size=&#8217;15&#8217; padding=&#8217;10&#8217; color=&#8217;custom-color-heading&#8217; custom_font=&#8217;#ffffff&#8217; admin_preview_bg=&#8221;][\/av_heading]<\/p>\n<p>[\/av_one_full]<br \/>\n[\/av_section]<\/p>\n<p>[av_section min_height=&#8221; min_height_px=&#8217;500px&#8217; padding=&#8217;default&#8217; shadow=&#8217;no-shadow&#8217; bottom_border=&#8217;no-border-styling&#8217; bottom_border_diagonal_color=&#8217;#333333&#8242; bottom_border_diagonal_direction=&#8221; bottom_border_style=&#8221; id=&#8217;preguntas&#8217; color=&#8217;main_color&#8217; custom_bg=&#8221; src=&#8221; attachment=&#8221; attachment_size=&#8221; attach=&#8217;scroll&#8217; position=&#8217;top left&#8217; repeat=&#8217;no-repeat&#8217; video=&#8221; video_ratio=&#8217;16:9&#8242; overlay_opacity=&#8217;0.5&#8242; overlay_color=&#8221; overlay_pattern=&#8221; overlay_custom_pattern=&#8221; av_element_hidden_in_editor=&#8217;0&#8242;]<br \/>\n[av_three_fifth first min_height=&#8221; vertical_alignment=&#8221; space=&#8221; custom_margin=&#8221; margin=&#8217;0px&#8217; padding=&#8217;0px&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; background_color=&#8221; src=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<\/p>\n<p>[av_toggle_container initial=&#8217;0&#8242; mode=&#8217;accordion&#8217; sort=&#8221;]<br \/>\n[av_toggle title=&#8217;<strong> What is the cost of using airCODE?<\/strong>&#8216; tags=&#8221;]<br \/>\n<strong>airCODE<\/strong> is a completely free service exclusive to Andamur customers.<br \/>\n[\/av_toggle]<br \/>\n[av_toggle title=&#8217;<strong>Where can I use airCODE?<\/strong>&#8216; tags=&#8221;]<br \/>\n<strong>airCODE <\/strong>is valid at the more <strong>than 650 <\/strong><strong>service<\/strong><strong> stations<\/strong> that Andamur places at your disposal, in <strong>9 European countries.<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>The user has access to the network of Andamur service stations in the same app. You can even plan your route.<br \/>\n[\/av_toggle]<br \/>\n[av_toggle title=&#8217;<strong> What are the options for drivers to request an airCODE if they do not have the details on their smartphones?<\/strong>&#8216; tags=&#8221;]<\/p>\n<ul>\n<li><strong>Option 1: <\/strong>Connect your device to the service station <strong>WiFi<\/strong> and request an <strong>airCODE<\/strong> via the app following a normal procedure<\/li>\n<\/ul>\n<ul>\n<li><strong>Option 2<\/strong>: A notification appears from the app informing you that there is no Internet connection. The driver must follow the steps indicated by the app to immediately receive a <strong>text message<\/strong> with the <strong>airCODE<\/strong> after prior verification by Andamur. The driver will have 30 minutes to perform the operation<\/li>\n<\/ul>\n<ul>\n<li><strong>Option 3: <\/strong>Contact your<strong> fleet manager<\/strong> and request an<strong> airCODE<\/strong>. The fleet manager can send your airCODE via the Andamur Private Area<\/li>\n<\/ul>\n<p>[\/av_toggle]<br \/>\n[av_toggle title=&#8217;<strong>How do you send an airCODE to your driver from the Andamur Private Area or Administrator App?<\/strong>&#8216; tags=&#8221;]<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Access the<strong> Andamur Private area<\/strong> or<strong> Administrator App<\/strong> (same login details)<\/li>\n<li><strong>Select registration number<\/strong> of the vehicle you want to refuel<\/li>\n<li>Change the driver\u2019s phone number if necessary<\/li>\n<li><strong>Request airCODE<\/strong><\/li>\n<li>The driver <strong>receives a text message <\/strong>with the <strong>airCODE<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>airCODE VALID FOR 30 MINS FROM RECEIPT OF THE TEXT MESSAGE<\/strong><br \/>\n[\/av_toggle]<br \/>\n[av_toggle title=&#8217;<strong>What should we do if the driver changes lorries? <\/strong>&#8216; tags=&#8221;]<br \/>\nFirst, the<strong> fleet manager<\/strong> must<strong> link the new vehicle\u2019s card to the driver\u2019s phone,<\/strong> either through the Andamur Private Area or the Administrator App.<\/p>\n<p>Second, the<strong> driver must enter the card number in the app. <\/strong>Finally, the driver must request an airCODE using the usual procedure, selecting the card that will be used for refuelling.<\/p>\n<p>IMPORTANT: The new vehicle card must be linked to the driver\u2019s phone. The fleet manager can amend the details via the<strong> Extranet<\/strong> or<strong> Administrator App<\/strong>.<br \/>\n[\/av_toggle]<br \/>\n[av_toggle title=&#8217;<strong>Can the app be used on the driver\u2019s personal mobile phone?<\/strong>&#8216; tags=&#8221;]<br \/>\nYes, provided the driver\u2019s employer authorises it.<br \/>\n[\/av_toggle]<br \/>\n[av_toggle title=&#8217;<strong>Can several cards be linked to the app?<\/strong>&#8216; tags=&#8221;]<br \/>\n<strong>\u00a0<\/strong><\/p>\n<p>Absolutely. When drivers request an<strong> airCODE<\/strong>, they will select the card they want to refuel with<br \/>\n[\/av_toggle]<br \/>\n[av_toggle title=&#8217;<strong>Is it necessary to request two codes to refuel with two different products?<\/strong>&#8216; tags=&#8221;]<br \/>\nDiesel A and AdBlue may be refuelled with a single code, as long as both operations are performed within the 30 mins allocated for the <strong>airCODE <\/strong>in question. If it is not possible to perform the two operations within the 30 minutes, the driver must request a new <strong>airCODE <\/strong>for the new operation.<br \/>\n[\/av_toggle]<br \/>\n[av_toggle title=&#8217;<strong>Can I refuel with Diesel B using airCODE?<\/strong>&#8216; tags=&#8221;]<br \/>\nYes, as long as you\u2019ve added your Andamur ProBon card to the airCODE app. In this case, you\u2019ll need to request an exclusive code from this card and for this operation.<br \/>\n[\/av_toggle]<br \/>\n[av_toggle title=&#8217;<strong>Can drivers check their balance in the airCODE app?<\/strong>&#8216; tags=&#8221;]<br \/>\nYes, by selecting the \u201cSee Details\u201d option. Drivers have access to their current balance, card expiry date and recent transactions.<br \/>\n[\/av_toggle]<br \/>\n[av_toggle title=&#8217;<strong>Should drivers carry their Andamur ProEurope cards?<\/strong>&#8216; tags=&#8221;]<br \/>\nYes, the payment method is still their ProEurope card.<\/p>\n<p>airCODE is the system that guarantees <a href=\"https:\/\/www.andamur.com\/\">complete security<\/a> in refuelling. It is valid <a href=\"mailto:info@andamur.com\">as long as it is <\/a>accompanied by the ProEurope card.<\/p>\n<p>The service station staff will first request the ProEurope card to check that there are funds and then, if everything is in order, enter the amount for the transaction in question and ask the driver to enter an airCODE to conclude the transaction successfully.<\/p>\n<p>For more information, visit our website <a href=\"https:\/\/www.andamur.com\/\">www.andamur.com <\/a>or contact us at <a href=\"mailto:i\">i<\/a><a href=\"mailto:nfo@andamur.com\">nfo@andamur.com<\/a> or by calling +34 968 10 20 00<br \/>\n[\/av_toggle]<br \/>\n[\/av_toggle_container]<\/p>\n<p>[\/av_three_fifth][av_two_fifth min_height=&#8221; vertical_alignment=&#8221; space=&#8221; custom_margin=&#8221; margin=&#8217;0px&#8217; padding=&#8217;0px&#8217; border=&#8221; border_color=&#8221; radius=&#8217;0px&#8217; background_color=&#8221; src=&#8221; background_position=&#8217;top left&#8217; background_repeat=&#8217;no-repeat&#8217; animation=&#8221; mobile_display=&#8221;]<\/p>\n<p>[av_icon_box position=&#8217;top&#8217; icon_style=&#8221; boxed=&#8221; icon=&#8217;1&#8242; font=&#8217;entypo-fontello&#8217; title=&#8217;CONTACT US&#8217; link=&#8221; linktarget=&#8221; linkelement=&#8221; font_color=&#8221; custom_title=&#8221; custom_content=&#8221; color=&#8221; custom_bg=&#8221; custom_font=&#8221; custom_border=&#8221; admin_preview_bg=&#8221;]<\/p>\n<p style=\"text-align: center;\">If you have any questions about its start-up and how it works, you can contact our\u00a0Customer Service\u00a0team by calling\u00a0+34 968 10 20 00\u00a0or by sending an email to <strong><a href=\"mailto:atencionalcliente@andamur.com\">atencionalcliente@andamur.com<\/a><\/strong><\/p>\n<p>[\/av_icon_box]<\/p>\n<p>[av_hr class=&#8217;invisible&#8217; height=&#8217;20&#8217; shadow=&#8217;no-shadow&#8217; position=&#8217;center&#8217; custom_border=&#8217;av-border-thin&#8217; custom_width=&#8217;50px&#8217; custom_border_color=&#8221; custom_margin_top=&#8217;30px&#8217; custom_margin_bottom=&#8217;30px&#8217; icon_select=&#8217;yes&#8217; custom_icon_color=&#8221; icon=&#8217;ue808&#8242; font=&#8217;entypo-fontello&#8217; admin_preview_bg=&#8221;]<\/p>\n<p>[av_textblock size=&#8221; font_color=&#8217;custom&#8217; color=&#8217;#8e8e8e&#8217; admin_preview_bg=&#8221;]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.andamur.com\/en\/conditions-of-use-aircode\/\">Click here to read airCODE legal conditions<\/a><\/p>\n<p>[\/av_textblock]<\/p>\n<p>[\/av_two_fifth]<br \/>\n[\/av_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[av_submenu which_menu=&#8221; menu=&#8217;184&#8242; position=&#8217;right&#8217; color=&#8217;header_color&#8217; sticky=&#8217;aviaTBsticky&#8217; mobile=&#8217;disabled&#8217;] [av_submenu_item title=&#8217;airCODE&#8216; link=&#8217;page,7178&#8242; linktarget=&#8221; button_style=&#8221;] [av_submenu_item title=&#8217;Fuel cards&#8217; link=&#8217;page,4735&#8242; linktarget=&#8221; button_style=&#8221;] [av_submenu_item title=&#8217;Tolls&#8217; link=&#8217;page,4546&#8242; linktarget=&#8221; button_style=&#8221;] [av_submenu_item title=&#8217;TAX Recovery&#8217; link=&#8217;page,4731&#8242; linktarget=&#8221; button_style=&#8221;] [\/av_submenu] [av_layerslider id=&#8217;32&#8217;] [av_section min_height=&#8221; min_height_px=&#8217;500px&#8217; padding=&#8217;large&#8217; shadow=&#8217;no-border-styling&#8217; bottom_border=&#8217;no-border-styling&#8217; bottom_border_diagonal_color=&#8217;#333333&#8242; bottom_border_diagonal_direction=&#8221; bottom_border_style=&#8221; id=&#8221; color=&#8217;main_color&#8217; custom_bg=&#8221; src=&#8221; attachment=&#8221; attachment_size=&#8221; attach=&#8217;scroll&#8217; position=&#8217;top left&#8217; repeat=&#8217;no-repeat&#8217; video=&#8221; video_ratio=&#8217;16:9&#8242; overlay_opacity=&#8217;0.5&#8242; overlay_color=&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4684,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/custom_25.php","meta":{"footnotes":""},"class_list":["post-7178","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - 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If it is not possible to perform the two operations within the 30 minutes, the driver must request a new airCODE for the new operation.\"}},{\"@type\":\"Question\",\"name\":\"Can I refuel with Diesel B using airCODE?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, as long as you\u2019ve added your Andamur ProBon card to the airCODE app. In this case, you\u2019ll need to request an exclusive code from this card and for this operation.\"}},{\"@type\":\"Question\",\"name\":\"Can drivers check their balance in the airCODE app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, by selecting the \u201cSee Details\u201d option. 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IMPORTANT: The new vehicle card must be linked to the driver\u2019s phone. The fleet manager can amend the details via the Extranet or Administrator App."}},{"@type":"Question","name":"Can the app be used on the driver\u2019s personal mobile phone?","acceptedAnswer":{"@type":"Answer","text":"Yes, provided the driver\u2019s employer authorises it."}},{"@type":"Question","name":"Can several cards be linked to the app?","acceptedAnswer":{"@type":"Answer","text":"Absolutely. When drivers request an airCODE, they will select the card they want to refuel with."}},{"@type":"Question","name":"Is it necessary to request two codes to refuel with two different products?","acceptedAnswer":{"@type":"Answer","text":"Diesel A and AdBlue may be refuelled with a single code, as long as both operations are performed within the 30 mins allocated for the airCODE in question. If it is not possible to perform the two operations within the 30 minutes, the driver must request a new airCODE for the new operation."}},{"@type":"Question","name":"Can I refuel with Diesel B using airCODE?","acceptedAnswer":{"@type":"Answer","text":"Yes, as long as you\u2019ve added your Andamur ProBon card to the airCODE app. In this case, you\u2019ll need to request an exclusive code from this card and for this operation."}},{"@type":"Question","name":"Can drivers check their balance in the airCODE app?","acceptedAnswer":{"@type":"Answer","text":"Yes, by selecting the \u201cSee Details\u201d option. Drivers have access to their current balance, card expiry date and recent transactions."}},{"@type":"Question","name":"Should drivers carry their Andamur ProEurope cards?","acceptedAnswer":{"@type":"Answer","text":"Yes, the payment method is still their ProEurope card. airCODE is the system that guarantees complete security in refuelling. It is valid as long as it is accompanied by the ProEurope card. The service station staff will first request the ProEurope card to check that there are funds and then, if everything is in order, enter the amount for the transaction in question and ask the driver to enter an airCODE to conclude the transaction successfully. For more information, visit our website www.andamur.com or contact us at info@andamur.com or by calling +34 968 10 20 00"}}],"inLanguage":"en"}]}},"_links":{"self":[{"href":"https:\/\/www.andamur.com\/en\/wp-json\/wp\/v2\/pages\/7178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.andamur.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.andamur.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.andamur.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.andamur.com\/en\/wp-json\/wp\/v2\/comments?post=7178"}],"version-history":[{"count":0,"href":"https:\/\/www.andamur.com\/en\/wp-json\/wp\/v2\/pages\/7178\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.andamur.com\/en\/wp-json\/wp\/v2\/pages\/4684"}],"wp:attachment":[{"href":"https:\/\/www.andamur.com\/en\/wp-json\/wp\/v2\/media?parent=7178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}