Every time a professional carrier drives a route through European territory, the transport company must do a lot to organise and manage the journey. It’s essential to take various aspects into account in order to organise your fleet’s route: tolls, service stations, devices that make your trips more bearable, fuel cards…

At Andamur we have made a firm commitment: to accompany the carrier on their routes through Europe. That’s why years ago we embarked on an internationalisation process that is still currently underway.

Belgium is strategically positioned as the start and end point for the routes of many carriers at the European level, as it is home to one of the largest ports in Europe (Antwerp). It is for this reason that at Andamur we decided to start up operations in this area, in addition to offering the highest quality in our products and services, covering any needs that may arise.

 

Service Station Network in Belgium

In Belgium we have 35 partner stations operated by international companies such as IDS, Texaco, LNG Drive, TankTerminal or Romac Fuels. They are distributed throughout the territory with locations that organically coincide with the route of many carriers.

Most of these stations have a wide variety of services so that professional drivers can find everything they need on their routes: cafeteria, shop, restaurant, parking, showers, Wi-Fi… Of these 35, all but one are open 24 hours a day, 9 have a car park and one of them, Dijkstraat, 9 – Lokeren – Oost-Vlandere, has a car park with security.

As an environmentally aware company, we are committed to multi-energy and sustainability. Therefore, in this country we have 6 stations that have LNG and 2 with CNG.

 

Border stations

In addition to our station network in Belgium, at Andamur we also have border service areas in Spain for all those carriers who are going to embark on their route to Belgium.

Our San Román Service Area is located on the route that connects the Basque Country with France, an ideal spot for carriers travelling to Belgium or who are already on their way back.

Carriers whose routes include Belgium will be able to find all the products and services they need to get ready for their journey.

  • Open 24 hours a day, 7 days a week
  • Fast Service. 12 multi-product refuelling lanes that allow several products to be refuelled simultaneously, reducing service and waiting times
  • Car park with 66 spaces for trucks and surveillance cameras
  • ECO facility, equipped with solar panels and electric chargers
  • Hotel

In addition, for carriers who prefer to cross the border into France from the Catalonia region, our facilities in La Junquera are also at your disposal. On the one hand there is the Multi-Energy – Andamur La Junquera Service Area, the perfect place to make a stop both on your way there and back thanks to the many services it offers:

  • Open 24 hours a day, 7 days a week
  • Fast Service. 17 multi-product refuelling lanes that allow several products to be refuelled simultaneously, reducing service and waiting times
  • Secure parking with the capacity for 106 trucks, access control through license plate recognition, security guard and 24/7 video surveillance, 3-metre fence around the perimeter, toilets with night service, etc.
  • ECO facility, equipped with solar panels

And in the event that you only need to refuel, just 12 kilometres from Andamur La Junquera, we offer carriers the largest truck service area in Europe. The Andamur La Junquera – Llers Service Area has the following characteristics:

  • Strategically located
  • 20 km from the French border
  • Easy access
  • 200 m from exit 3 (AP7)
  • Ultra-fast refuelling
  • Full tank in about 8 minutes
  • Open 24 hours a day, 7 days a week

The Andamur Pamplona Service Area is located in the city of Imárcoain outside of Pamplona. Its wide range of quality products and services make it an obligatory stop for carriers who are travelling from inland Spain and the Spanish Levante region and are going to cross the border.

  • Service 24 hours a day, 7 days a week
  • Fast Service
  • Exclusive secure parking for heavy vehicles with 462 spaces and equipped with access control through license plate recognition, restricted pedestrian access, security guard and 24/7 video surveillance, etc.
  • ECO facility, with solar panels and electric charger

Tolls in Belgium

In Belgium, motorways are free for cars and motorcycles. However, for vehicles over 3.5 tonnes, a fee must be paid on motorways, highways and some local roads using ViaPass (an electronic system that replaces the Eurovignette in Belgium). In addition, the Liefkeshoek tunnel in Antwerp has a toll to be paid by all vehicles.

Electronic toll devices are the allies of professional drivers and transport companies as they allow fleets to travel faster and more comfortably.

At Andamur we offer our customers two toll devices for their trips through Belgium: ServiBOX and Interoperable EU.

  • ServiBOX is an easy and intuitive satellite device available in 12 European countries, including Belgium, which simplifies international transport procedures. This device guarantees maximum security and control over your fleet thanks to the KMASTER fleet management and control system.
  • Interoperable EU is an easy-to-install radiofrequency device. It is available in 7 European countries (Spain, Portugal, France, Italy, A4 autostrada in Poland (Katowice-Krakow), Austria and the Belgian tunnel).

Recovery of taxes and special taxes

  • VAT recovery

If you are a company or a self-employed driver with consumption in European countries where you are not a registered tax payer, Andamur manages the recovery of the VAT paid for products and services related to your activity such as fuel, tolls, hotels, taxis, repairs, ferries, fairs…

The amount of the refunds will vary depending on the country and the type of consumption.

  • Domestic Tax on Petroleum Products

If you travel to Belgium, you must take into account the Domestic Tax on Petroleum Products (TIPP).

This tax can be applied to all Corporate Tax ID numbers in Europe and it is submitted on an annual basis, although the tax recovery process for it is very long.

A partial refund of the tax on energy products set by the Belgian government is granted but this only applies to freight transportation.

 

Andamur ProEurope

Andamur ProEurope allows you to refuel at more than 700 service stations in 9 European countries with a single card. It can be used at service stations in Belgium and during your routes to Belgium.

The card is free and has no minimum consumption requirements or fees. In addition, it has the following advantages for freight transport companies:

  • Flexible conditions thanks to the two forms of payment (credit payment by bank transfer or by online top-up through your Private Area, Andamur Connect, in the most immediate, convenient and secure way)
  • Security limits set by default and the card is immediately blocked if required, in addition to automatically activated anti-fraud alerts in order to secure your journeys throughout Europe
  • The only anti-fraud system on the market, airCODE. A system that secures all payments related to fuel supply as we encrypt all end-to-end transactions during refuelling.

 

At Andamur we are committed to the safety of our customers. We work hard every day so that fleets can complete their routes with the highest levels of safety.

 

At Andamur we know the importance of planning out each route. It is essential to know as much as possible about each country before embarking on a trip. At Andamur, we work day in and day out to provide this information about Europe and offer transport companies the services they need to simplify these processes. At Andamur, #EveryTripMatters

 

In Spain, nearly 95% of freight transport is carried out by road thanks to the speediness and comfort of this means of transport. But transporting fragile goods entails a big effort for companies and drivers. It is always essential that the goods reach their destination with no damage, and in the case of fragile goods special attention ought to be paid.

 

4 cosas que debes tener en cuenta si transportas mercancía frágil

 

There are 3 critical moments when transporting this kind of goods:

 

  • Loading and unloading. If you have to load and unload fragile goods, it is important that prior to doing so you check the doors, locks, walls, rails and brackets of your truck to avoid potential problems while transporting them. When delivering the goods, it is essential that the person in charge of unloading them is well equipped with work gloves and safety footwear to protect his or her hands and feet. In addition, the use of proper lifting techniques is recommended to avoid injuries, as well as placing the goods in a flat place to prevent them from falling over.
  • Shifting within the transport vehicle. Your vehicle is required to have good air suspension for enhanced reliability and safety when transporting fragile goods. This way the impact of transported goods on the road will be reduced and a higher safety level will be provided regarding braking control.
  • Storage. For your goods to be protected during breaks, it is critical that you park your truck in places with access control by means of a license plate reader, an active CCTV and an around the clock security guard.
  • Attention should be paid to certain items. Products such as electrical appliances, technological devices, musical instruments, crockery, furniture and art works are considered fragile goods and labelling the parcel as “fragile” is not enough. For the goods not to suffer any damage, you need to choose direct packaging materials that are more than 50mm thick. For goods to be safely transported they ought to be safely packed.
Claves para una conducción eficiente

The fact that drivers spend hours driving, even if it is their lifestyle and passion, can influence their health in a negative way. During long-lasting routes, drivers do not get enough or proper rest, and following a balanced diet might not be easy to achieve.

We are sharing some tips that will help you lead a healthy life while driving:

  • The first step is realising that bad habits have consequences for our health. Assuming this is essential to solve this situation. 
  • Eating healthy can be an easy task. It is very important to bear this sentence in mind in each route. Although in many occasions the pace of work is set by the route taken, it is essential to organise resting and eating times properly, and to include a diet rich in fruit and vegetables in this plan.
  • Wake up and have breakfast. As simple as that. Take your first meal as soon as your day starts. Breakfast is critical since it contributes significantly to your daily intake of vitamins and minerals. 
  • Eat fish and include fibre food in your diet. Regarding the former, it would be ideal to have from two to four servings of blue or white fish per week. You are recommended to choose food of plant origin rich in fibre and to consume about 25 grams a day. Your body will be most grateful.
  • Salt, in the salt cellar. You are recommended not to consume more than 5 grams a day, since an excessive consumption can cause heart and circulation problems.
  • Maintain an adequate body weight and reduce the intake of fat. It has been proved that an increase in body weight is related to chronic and cardiovascular diseases. In order to prevent this, you should work out whenever you can and try to follow the tips provided.